Privacy Policy

The short version

We only collect what you choose to send us in the quote form, plus basic visit counts that don't identify you. We use your details to reply to your request. We don't sell your personal information, and we don't share it for advertising.

What we collect

• Contact details you give us: your name, email address, and phone number.
• What you tell us: your message and the type of cleaning you ask about.
• Where you came from: the web address you landed on, the website that sent you (if any), and any campaign tag on the link, for example "facebook / social". This is about the link, not about you.
• Visit counts: which pages are viewed, roughly what device and country visitors use, and how they found the site. These counts don't identify you.

We don't collect payment information, your precise location, or sensitive personal information on this website.

How we use it

We use your contact details and message to reply to your request, give you a quote, and arrange the cleaning. We use the "where you came from" note and the visit counts to learn which of our links and listings bring in customers, and to improve this website.

Cookies and browser storage

• We do not set cookies of our own.
• While you browse, your browser keeps the "where you came from" note in session storage. It disappears when you close the tab.
• Visit counts come from Vercel Web Analytics, which does not use cookies and does not follow you from site to site.
• The map on our pages is provided by Google, and our fonts are loaded from Google Fonts. Google receives your IP address when these load, and the map may set its own cookies. See Google's privacy policy.

Who else handles your information

• Formspree delivers your quote request to us by email. See Formspree's privacy policy.
• Google provides our business email, which receives your quote request, as well as the map and fonts described above.
• Vercel hosts this website and provides the visit counts.

We don't sell your information or share it for advertising. We may disclose it if the law requires.

Browser signals

We don't sell your information, share it for advertising, or follow you across other websites. Browser signals such as Do Not Track and Global Privacy Control therefore don't change anything. We treat every visitor the same way.

How long we keep it

We keep quote requests in our business records until you ask us to delete them. When you ask, we delete your information within 30 days. Vercel keeps visit counts on its own schedule.

Security

This website uses an encrypted (HTTPS) connection, and quote requests go to our business email inbox. No method of sending information over the internet is completely secure, so we can't guarantee absolute security.

Children

This website is not directed at children under 13, and we don't knowingly collect their information. If you believe a child has sent us information, contact us and we will delete it.

Your privacy rights

You can ask us:

• what information we have about you,
• to correct it, or
• to delete it.

California residents have specific privacy rights, including these, and the right not to be treated differently for using them. We respond to these requests from anyone. Email info@westvalleycleaning.com or call (818) 791-5644. We may ask you to confirm who you are, and we respond within 45 days. Someone you authorize may make a request for you.

Changes

If we change how this website handles information, we'll update this page and its date.

Contact

West Valley Cleaning Services LLC
info@westvalleycleaning.com
(818) 791-5644